Public Query Journal
Full Form of PQJ
What is PQJ?
A Public Query Journal (PQJ) is a formal record used in Indian government offices and public sector undertakings to document inquiries, complaints, and requests received from citizens. It serves as a systematic tool for tracking the status of each query, ensuring timely responses and accountability within the administrative machinery. The PQJ is typically maintained by the reception or grievance cell of an organization, where entries are logged with date, nature of query, assigned officer, and resolution status. In India, the concept aligns with the Right to Information Act and citizen charter initiatives, promoting transparency in governance. It is commonly used in municipal corporations, state secretariats, and public distribution system offices. For students preparing for competitive exams like UPSC or state civil services, understanding the role of record-keeping mechanisms such as the PQJ is relevant for questions on public administration and e-governance. The PQJ helps reduce delays and ensures that public grievances are addressed systematically, reflecting the government’s commitment to responsive administration.
PQJ का फुल फॉर्म
सार्वजनिक प्रश्न पत्रिका
Example
The officer requested the assistant to update the PQJ with the new water supply complaint from ward 12 before the end of the day.