Full formGovernment & Exams
PCOstands forPublic Call Office
Full Form of PCO
What is PCO?
Public Call Office (PCO) is a telephone booth operated by state-owned telecom companies like BSNL and MTNL, providing public access to voice calling services. Historically, PCOs were the primary means of communication for millions of Indians before the mobile phone revolution, and they remain vital in rural and remote areas with limited mobile network coverage. Typically located at bus stands, railway stations, post offices, and marketplaces, these booths offer both local and long-distance calling through an operator-assisted system. In many regions, PCO booths also provide facility for STD and ISD calls. While their usage has declined in urban centres due to widespread mobile phones, PCOs continue to serve as a reliable communication link for those without personal mobile devices, migrant workers, and travellers. The Indian government has also promoted PCOs as a source of livelihood for thousands of small entrepreneurs under the Public Call Office franchise scheme. For competitive exams like UPSC, SSC, and banking, questions on telecom infrastructure often include the role of PCO in bridging the digital divide and its historical significance in India's telecommunication growth.
PCO का फुल फॉर्म
सार्वजनिक कॉल कार्यालय
Example
I need to make an urgent call to my village; let's find an PCO booth near the railway station.
PCO — frequently asked questions
What is the full form of PCO?
The full form of PCO is Public Call Office, a telephone booth providing public access to calling services, mainly operated by BSNL and MTNL in India.
Are PCO booths still used in India?
Yes, PCO booths are still used in rural and remote areas where mobile connectivity is limited, as well as by migrant workers and travellers for affordable calling.
What is the difference between PCO and STD booth?
PCO typically refers to a public call office for local calls, while STD booth specifically handles long-distance calls (Subscriber Trunk Dialing); however, many PCOs now offer both services.