Goal Question Metric
Full Form of GQM
What is GQM?
The Goal Question Metric (GQM) is a structured framework used in software engineering and data analysis to define and measure project goals. Developed by Victor Basili and David Weiss in the 1980s, GQM helps teams translate high-level objectives into specific, quantifiable metrics. It starts by identifying a goal (e.g., improve code reliability), then formulates questions that must be answered to assess progress toward that goal (e.g., how many defects are found per module?), and finally selects metrics (e.g., defect density) that provide answers. In India, GQM is widely taught in undergraduate and postgraduate computer science courses, especially in software engineering, project management, and quality assurance modules. It is also applied in the Indian IT industry, where companies use it to align software development with business outcomes and client requirements. GQM is often referenced in competitive exams like GATE (Graduate Aptitude Test in Engineering) for computer science, where questions may test understanding of its phases or benefits. By providing a clear link between abstract goals and concrete data, GQM enables teams to make informed decisions and continuously improve processes. Its systematic approach reduces ambiguity and enhances measurement relevance, making it a cornerstone of evidence-based software engineering practices.
GQM का फुल फॉर्म
लक्ष्य प्रश्न मीट्रिक
Example
During the sprint review, the team used the GQM approach to map the goal of reducing customer complaints to specific metrics like average response time and ticket resolution rate.